Shipping policy

Orders will normally be shipped within 3 to 5 business days via USPS, and sometimes via UPS for international orders. If you happen to need expedited shipping, please reach out beforehand via email or through Instagram DM as well.

Orders shipping within the United States will include tracking always. Some international orders will have tracking included via First Class shipping, but again, reach out via Email or Instagram DM if you need help or have questions regarding.

I will include shipping insurance free of charge into items valued over $500, but otherwise your items will ship without insurance. Please reach out beforehand and immediately after purchasing if you would like to pay for additional insurance. 

We are not responsible for lost or damaged packages. Our responsibility for the item ends once it is shipped.

We are not responsible for import or customs fees.

You can always contact us for any return question at ofthepalms@gmail.com